英语翻译1、酒店服务业是社会文明的窗口 随着社会经济的迅猛发展和人们生活水平的不断提高,酒店行业获得飞速发展.虽然酒店的规模大小、档次高低、服务水平、管理质量等参差不齐,但

英语翻译1、酒店服务业是社会文明的窗口 随着社会经济的迅猛发展和人们生活水平的不断提高,酒店行业获得飞速发展.虽然酒店的规模大小、档次高低、服务水平、管理质量等参差不齐,但
英语翻译
1、酒店服务业是社会文明的窗口
随着社会经济的迅猛发展和人们生活水平的不断提高,酒店行业获得飞速发展.虽然酒店的规模大小、档次高低、服务水平、管理质量等参差不齐,但从近几年酒店行业发展状况和经济效益来看,酒店的规模越大、档次越高、服务质量越好,其经营效益也就越高.因为随着经济的发展,人们的道德素质、精神文明也不断提高,同时,对这个行业的需求和要求也越来越高,因此,越是高档次的酒店,越是宾客盈门.这反映出酒店服务业已成为社会文明的一个重要窗口.2、服务质量是酒店管理的核心
酒店的服务质量是酒店日常管理的中心工作,全体员工都要有质量意识,管理人员更要树立服务质量观念.只有在质量观念上牢牢扎了根,才能在日常管理中把质量真正当成企业的生命线.服务质量是指酒店提供的服务在使用价值上（包含精神和物质）适应和满足客人需要的程度,既要具有物质上的适用性,如设施设备、菜看质量的优质,又要具有精神上的适用性,如良好的酒店气氛、服务劳动、员工精神状态等.服务的使用价值适合和满足客人需要的程度越高,服务质量就越好；反之,则服务质量就越差.要提高服务质量,就要提高服务的使用价值的质量.酒店服务质量的提高,质量观念是前提.

英语翻译1、酒店服务业是社会文明的窗口 随着社会经济的迅猛发展和人们生活水平的不断提高,酒店行业获得飞速发展.虽然酒店的规模大小、档次高低、服务水平、管理质量等参差不齐,但
1.Hotel service is a window of social civilization
With the fast development of social economy and people's living level is raising constantly,the hotels has gained speedy development.Although the hotels's scale,grade,service level,management quality are different,it can be seen from developing situation and economic benefit of the hotels in recent years that the larger scale ,the higher grade and the better service are,the higher effectiveness of operation is.Because of economic development,people's moral quality,ideology are also raising.At the same time,their demand and need for this industry are higher and higher.Thus,the higher grade hotel it is,the more guests it can attract.This reflects the hotel service has become an important window.
2.Service quality is the core of hotel management
The service quality of hotel is central work in the daily management of a hotel,the whole staff all have mind in quality,and the managers more should set up the Quality of service concept.Only take root in concept of quality,can the quality be really regarded as the lifeblood of enterprise in daily management.The service quality refers to the service offered adapt and cater to the level of guests'need in useful value (including spiritual and physical),not only bear the suitability in material such as equipments,Quality of food
quality,but also bear the one in spirit,such as well atmosphere of the hotel,service work and staff's spiritual state and so on.The higher grade in the useful service adapting and meeting guests'need gets,the better the service quality gets;whereas,the worse the service quality gets.To improve the quality of service,the quality of userful value of service should be improved.For the improvement of quality of service in hotel,the concept of quality is base